08-10-2017 06:45 PM
Home or abroad I can't get mobile data. Only time I can access internet is when I'm logged in to hotel website. Have full bars indicating signal but no WiFi. What's not working?
Solved! See the answer below or view the solution in context.
08-10-2017 07:03 PM - edited 08-10-2017 07:03 PM
@1alisonp Is this WiFi or cellular data. Because you say cellular data then you go on to say WiFi.
Wifi has nothing to do with EE.
Cellular data is you data allowance that comes with your contract/payg top up.
Are you contract or payg ?
where are you ?
have you enabled roaming on the device if you have this option?
08-10-2017 10:11 PM
Think I've cracked it. APN details incorrect but found this which has solved the issue.