by 1alisonp Investigator
Investigator

No data roaming on htc one m8

Home or abroad I can't get mobile data. Only time I can access internet is when I'm logged in to hotel website. Have full bars indicating signal but no WiFi. What's not working?

1 SOLUTION

Accepted Solutions
by 1alisonp Investigator
Investigator
Solution

Re: No data roaming on htc one m8

Sorry, not very techy. WiFi is the problem. On path SIM only. Worked ok on my prev phone but not this one. Roaming is switched on. Thanks

5 REPLIES 5
by Grand Master
Grand Master

Re: No data roaming on htc one m8

@1alisonp  Is this WiFi or cellular data. Because you say cellular data then you go on to say WiFi.   

 

 

Wifi has nothing to do with EE.

 

Cellular data is you data allowance that comes with your contract/payg top up.

 

Are you contract or payg ?

 

where are you ?

 

have you enabled roaming on the device if you have this option? 

 

by 1alisonp Investigator
Investigator
Solution

Re: No data roaming on htc one m8

Sorry, not very techy. WiFi is the problem. On path SIM only. Worked ok on my prev phone but not this one. Roaming is switched on. Thanks

by 1alisonp Investigator
Investigator

Re: No data roaming on htc one m8

In republic Ireland at moment, but it happened whilst in Spain & when I'm home in the UK.

by 1alisonp Investigator
Investigator

Re: No data roaming on htc one m8

Think I've cracked it.  APN details incorrect but found this which has solved the issue.

 

https://www.teamknowhow.com/discover/discover/ee-apn-settings#Android%20APN%20settings%20for%20EE

by
EE Community Support Team

Re: No data roaming on htc one m8

Hi @1alisonp,

 

Thanks for the update,

 

I'm glad you were able to find a solution.

 

James

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