by RafCiO Investigator
Investigator

No can't call from poland

I can not make calls from Poland to England

7 REPLIES 7
by Grand Master
Grand Master

Re: No can't call from poland

Hi, 

 

You need to activate roaming, you can either use another phone/land line to activate roaming or use live chat via EE contract page. If you click on the cross next to the EE section the live chat function be displayed. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by RafCiO Investigator
Investigator

Re: No can't call from poland

I have roaming enabled and I have a 4gee plan

by Grand Master
Grand Master

Re: No can't call from poland


@RafCiO wrote:

I have roaming enabled


On your a/c or on your phone? You need the former before you can use the latter.

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by RafCiO Investigator
Investigator

Re: No can't call from poland

I turned off and switched on the phone can use the internet and so everyone can call me. So it's better to repair it quickly because I'm not going to pay for something I can not use

by
EE Employee

Re: No can't call from poland

Hi @RafCiO

 

It sounds like your international bar may still be active.

 

Are you a personal EE customer?

 

Thanks - Karen. Smiley Happy

by RafCiO Investigator
Investigator

Re: No can't call from poland

I'm connected to Orange Ee. Yes me person contract 

by
EE Employee

Re: No can't call from poland

Thanks for getting back to me @RafCiO

 

I'll send you a Private Message with a link to the chat team.

 

They can help get you up and running.

 

Thanks - Karen. Smiley Happy

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