08-01-2018 11:03 AM
i was using my phone abroad (Ireland) last week, and when I made phone calls to UK mobiles it was coming up as ‘no caller id’ -even though they have my number saved and My settings in iOS is set to show my Caller ID. I have called the same person since being back in the UK and my name and number now appear.
Could this be a roaming issue?
08-01-2018 11:56 AM
Hello @Lm88 possibly yes. It could have been a temporary error affecting either the network you were roaming on or the EE network.
If your number has now started displaying again there should be nothing to worry about. Customer service can check the account if you would like reassurance:
08-01-2018 12:44 PM
15-01-2018 08:25 PM
I have spoken with EE tech since October, it was fixed for a while and has now started again. My previous networks never had this problem and they would automaticially roam without issue.
I will try a manual network selection and see what happens.
Thanks for the advice.