by Caiocasnog Investigator
Investigator

No active roaming!

Im from Brazil. Im in vacation in Europe. I need to active roaming. Please help me! 

6 REPLIES 6
by Caiocasnog Investigator
Investigator

Active roaming

How i can active roaming when not possible send text message from my cell to 150? 

by Grand Master
Grand Master

Re: Active roaming

@Caiocasnog   Log into your online EE account and you can do it from there.  You’ll also need to enable call abroad and premium rate numbers. Restart the device after

by Caiocasnog Investigator
Investigator

Re: Active roaming

Please, 

Can you explanation pass by pass  to make it on EE acount? I cant find how to active roaming in EE site

by
EE Community Support Team

Re: No active roaming!

Hi @Caiocasnog,

 

Welcome to the EE Community. 🙂

 

Are you using an EE SIM?

 

Thanks

 

James

by Caiocasnog Investigator
Investigator

Re: No active roaming!

Yes!


 

by
EE Community Support Team

Re: No active roaming!

Hi @Caiocasnog,

 

Roaming is automatically activated on EE pay as you go SIM cards.

 

Has the SIM card been used in the UK?

 

All new EE SIM cards must be activated in the UK before they can be used abroad.

 

Thanks

 

James

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