12-05-2018 07:57 AM
Have you had a signal on your device since you got there ?
Just to check did you enable roaming on your account before you left the UK ?
Have you used this device abroad before?
Have you tried restarting the device?
12-05-2018 09:22 AM - edited 12-05-2018 09:22 AM
Welcome to the community, I hope you're having a brilliant time in South Africa so far. 🙂
Could you please get back to us answering @Chris_B's questions?
You can check your roaming status on your My EE account under Menu >>> Manage Device.
May be worth trying the troubleshooting below too:
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search:-
Please let me know if any of that works.