13-08-2019 07:23 PM - edited 13-08-2019 07:24 PM
I am in the US and my phone just says no service and I need to receive an important text message ASAP !
What do I do ??
13-08-2019 07:26 PM
@amaarah : Can you make calls & use data?
If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't & can't do the above.
13-08-2019 07:48 PM - edited 13-08-2019 08:26 PM
Thank you @XRaySpeX
i cannot make calls or use data , and I am on a contract however didn’t activate roaming beforehand.
i have turned my phone on and off a few times and also my roaming has just been activated however still says “no service” and therefore I can’t make or receive texts or calls!