by Rose20
Explorer

New roaming charges

 Hi, I am on the rolling contract, does it mean that now I can call EU for free? I am using an app at the moment and paying 5 pounds a month to call EU. As I have unlimited minutes  on my contract can I call EU as I would call someone in UK for free? I am also going for a holiday in EU, does it mean I can use my internat data and minutes for free as well? Many thanks, Rose.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: New roaming charges

@Rose20  It’s not free to call the EU as your not roaming in the UK.  You can call UK mobiles if there in the EU at no extra charge. 

4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: New roaming charges

@Rose20  It’s not free to call the EU as your not roaming in the UK.  You can call UK mobiles if there in the EU at no extra charge. 

by Rose20
Explorer

Re: New roaming charges

Thank you for a quick reply. So if I go on holiday to Italy I can only call (for free) UK but not other EU countires?

 

Many thanks,

R

by
EE Community Support Team

Re: New roaming charges

Hello @Rose20

 

Thanks for coming here.

 

You can use your allowance for calls and texts to the UKL and also EU countries,

 

For full information see our EE Roaming help page.

 

Thanks, Leanne.

by Grand Master
Grand Master

Re: New roaming charges

International calls from the UK are not free, but you can text CALL ABROAD to 150 to get them cheaper than standard. This is not roaming as you are still in the UK.

 

When you are roaming in EU, remember that your are limited to up to 15 GB / month for data (Fair Use Policy).

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