21-02-2017 02:58 PM
Currently abroad and apparently need to enable roaming for my phone (pay monthly personal account)
Receiving SMS but cannot send even via wifi (error 10)
No live chat option seen on myEE.
No customer service email address listed anywhere on your site.
21-02-2017 04:02 PM
@cjamieson There is no email that you can use for customer services.
if you login to your online account you'll have to wait for a live chat pop up window to appear. You can then use this to enabled roaming on your account. The window will only pop up if an agent is free.
22-02-2017 08:57 AM
The Get in Touch link never shows anything other than "Live Chat is now Closed"
(looking during Customer Service hours)
Logged into my EE account for 30 minutes and no live chat window or option has appeared. There is nowhere obvious from within my account to try and initiate a live chat.