14-07-2017 09:57 AM
@Vickimorris01 Did you enable roaming on your account before leaving the UK ?
You might be able to go this yourself by logging in to your online account and enabling roaming.
14-07-2017 11:30 AM
Good morning @Vickmorris01
Thanks for coming to see us from Spain 🙂
Please see our Roaming with EE - What to do if you're having problems abroad support article for additional hints, tips and tricks if the information @Chris_B has passed on has not worked on this occasion.
Let us know how you get on.