Please help.. he's on a France trip with school and can't contact us.
He didn't receive the text from EE like all his friends. I have activated usage abroad on my family through the app
What else can we do??
Welcome to the EE Community. 🙂
When you select Manage device from the menu in My EE for your son's number, are roaming and international calling both toggled on?
Has your son turned on roaming on his phone?
One of these options may help you find the answers you need.
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