06-08-2019 07:10 AM
I travelled through France Belgium and Germany yesterday. Although I kept getting auto text messages from EE that my roaming is active and I can call text and use data free of charge but only data roaming works. I cannot make any calls or send sms. I have already checked and made sure that roaming is allowed in my data plan and network selection is on automatic in my iPhone settings
06-08-2019 07:26 AM
@Fareed Restart the device in each country. And are you putting 44 or +44 instead of the 0 at the start of the number if calling UK numbers
06-08-2019 07:51 AM
I have also restarted the device i France and Germany but without any luck. I am unable to call any UK number regardless of +44 or 00 44. Cannot call 150. It’s strange that data roaming works in all countries bu not voice/sms service although roaming is selected for data&voice in iPhone settings!
06-08-2019 09:45 AM
06-08-2019 09:55 AM
No error message. Just busy tone. Premium calls are NOT active in my account but I will activate now and check
06-08-2019 09:58 AM
Let me know if you can make calls after activating it 🙂
06-08-2019 12:22 PM
Hi still same!! No voice calls to UK mobiles even after activating premium numbers in my account settings!
Restarted iphone as well but no luck
06-08-2019 12:36 PM
Changes in your account can sometimes take up to 24 hours, but will usually be quicker.
Have you tried calling more than one number?
07-08-2019 07:47 AM
That's great @Fareed!
Thanks for coming back to let us know 🙂
I hope you enjoy the rest of your time away.