by Kathryn8055
Explorer

My phones and test are not working in Spain

Hi I’ve come Spain on holiday and can’t ring anybody or text them

2 REPLIES 2
by Grand Master
Grand Master

Re: My phones and test are not working in Spain

Hi @Kathryn8055 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My phones and test are not working in Spain

Hi there @Kathryn8055

 

Thanks for posting on the community 🙂

 

If you can try the steps @Northerner has provided and let us know if this works for you?

 

Hope you are having a great time in Spain.

 

Leanne 🙂

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