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by Nmharris30
Explorer

My phone wont work abroad

We are in tenerife My partner's phone  he can not make calls saying these are restricted   call 470 which then is in Spanish and hangs up   anynine know how to speak to me in uk  or know how to help with this issue

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: My phone wont work abroad

@Nmharris30  You need to login to the EE online account and enable call abroad and premium rate numbers then restart the device. 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: My phone wont work abroad

@Nmharris30  You need to login to the EE online account and enable call abroad and premium rate numbers then restart the device. 

by Nmharris30
Explorer

Re: My phone wont work abroad

Thank you I will try this now 

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