by Electricalrn
Explorer

My phone won't let me make a call in Europe. But I can receive them

I can use my phone for text messages and receive calls in europe but I can't make any calls. Please help 🙂

3 REPLIES 3
by Grand Master
Grand Master

Re: My phone won't let me make a call in Europe. But I can receive them

@Electricalrn   Are you putting 44 or 0044 instead of the 0 at the start of the number? 

by Electricalrn
Explorer

Re: My phone won't let me make a call in Europe. But I can receive them

Hi Chris B, I've tried with the 0044 and +44 but still no luck. I've read on a few other threads it could be a simple card upgrade that I need? Any idea if it's something I can do myself, I'm away at the moment the and in a bit of a rush to get it sorted. Cheers 

by
EE Community Support Team

Re: My phone won't let me make a call in Europe. But I can receive them

Good morning @Electriccalrn

 

Thank you for joining the community 🙂

 

Did you activate Roaming before you went away?

 

If you didn't, then for future trips away please have a look at our EE Roaming - Getting ready to use your phone abroad post.

 

Are you a pay monthly personal or a pay as you go EE customer?

 

You can get in touch with one of the online chat team by selecting the EE drop down box, it will then give you an opportunity to have a live chat.

 

Let me know how you get on.

 

Thank you

 

Richard

 

🙂

 

 

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