by Eliana1
Explorer

My phone won't let me call or text abroad

I can't call or text abroad and I can't enable it because I can't text EE 

2 REPLIES 2
by Grand Master
Grand Master

Re: Won't let me call or text abroad

@Eliana1  Login to your online account and wait for a live chat window to pop up you can use that to get roaming enabled on your account. 

by
EE Community Support Team

Re: My phone won't let me call or text abroad

Hi @Eliana1

 

Welcome to the EE Community. 🙂

 

Please try the troubleshooting below:-

 

  • Try re-booting your device
  • Do a manual network search in ‘settings’
  • Try turning 4G off in ‘settings’

 

You can see more help on our What to do if you're having problems abroad supporting article.

 

If none of that works, please contact our customer services team as advised by @Chris_B or call from an alternative phone.

 

Many thanks

 

Chris 🙂

 

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