05-07-2018 10:16 AM
I’m currently in Germany.
my phone has always worked perfectly here before but this time it’s just stuck on no service. I’ve checked all my settings, made sure there are no updates, switched everything on and off and tried taking my SIM card in and out but nothing is working. My last bill was paid on time with no problems so I just don’t know what’s wrong.
05-07-2018 12:13 PM
Hello there @RhiV
Thanks for coming to the community for help.
Can you try and connect to a different network,
Also, can you try restarting the device and now try your data.
Let me know how you get on.
05-07-2018 12:23 PM
Further to what Leanne has said, try connecting to a O2-DE a number of times from the network list and if that doesn't work, try Telekom/T-Mobile a number of times.