by Dafyddtomos
Explorer

My phone has stopped working in Italy. It worked for the 1st few days then stopp

My phone was working fine for the first few days but has now stopped. It is constantly searing for signal but never finds it. 

 

Ive tried restarting the phone, turning data on and off but it still won't find any signal. 

4 REPLIES 4
by Profile closed
Not applicable

Re: My phone has stopped working in Italy. It worked for the 1st few days then s

Hello @Dafyddtomos what phone do you have? Have you tried a manual network search to see if any other local roaming networks are available? 🙂

by
EE Community Support Team

Re: My phone has stopped working in Italy. It worked for the 1st few days then s

Hi @Dafyddtomos

 

Welcome to the community.

 

Can you manually select another network as @Profile closed has advised?

 

Let us know if this has worked for you 🙂

by Dafyddtomos
Explorer

Re: My phone has stopped working in Italy. It worked for the 1st few days then s

I've got an iPhone 5S but nothing seems to be working. 

by
EE Community Support Team

Re: My phone has stopped working in Italy. It worked for the 1st few days then s

Hi @Dafyddtomos

 

Can you try and reset the network settings.

 

Go to Settings > General > Reset > Reset Network Settings.

 

Let me know how you get on 🙂

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