by Laurasullivan25
Visitor

My phone has a call restriction on it in gran canaria, help!

Im in Gran canaria and i think my phone has a call restriction on it, i can use texts and data but no calls. I need a live chat link to customer service as i cant even call the customer service number either...

1 REPLY 1
by
EE Community Support Team

Re: My phone has a call restriction on it in gran canaria, help!

Hello there @Laurasullivan25

 

Thanks for coming to the community.

 

What happens when you try and make a call?

 

Can you try and select a different network as below;

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Speak soon, Leanne.

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