30-01-2017 10:13 AM
When abroad, (Amien, France to be specific) I can't find network coverage. Which basically doesn't allow me to troubleshoot any issues I have with my job. I'm travelling to La Reunion soon and need to make sure I can use the phone.
30-01-2017 10:45 AM
30-01-2017 10:54 AM
30-01-2017 11:04 AM
I am having the same trouble. Please could you direct me to your online chat advisors to get this issue sorted?
30-01-2017 11:07 AM
No Problem @Hannah4
Thanks for all the info.
Do you know if they've been able to use the phone abroad previously?
Has a manual network selection been tried on the device? If not try this and see if it picks up any networks.
It is a business pay monthly account?
Thanks - Karen.
02-02-2017 01:26 PM
by Paulramsey68 a week ago