26-10-2017 11:35 PM
All roaming settings seem to be on same as on my previous trips but this time it just doesn’t work.
Can you have a look into this issue and help please? Thank you
27-10-2017 08:32 AM
27-10-2017 11:24 AM
27-10-2017 12:38 PM
Thanks for coming to community all the way from Portugal, home of my football idol Christiano Ronaldo 🙂
Before you went away, did you activate roaming? That is potentially the problem.
If not, please see our Roaming with EE - What to do if you're having problems abroad support article.
Some of the hints, tips and tricks may help to get things working for you.
If not, please log in to your MYEE and await a live chat with an advisor.
Let us know how you get on.
27-10-2017 02:03 PM
27-10-2017 02:23 PM
28-10-2017 01:58 AM
28-10-2017 07:04 AM
Hello there @Magspat
I am sorry you are unable to log into the account and chat to us.
The community team have no account access to get this resolved for you.
If you can call us from an alternative phone or when you're back in the UK our customer service team will be happy to help you.
28-10-2017 05:59 PM - last edited on 28-10-2017 07:15 PM by MikeT
We tried to call - when dialed our mobile number we heard that number cannot be recognised and good bye.
I want money back for last 6 years if you charged number you don’t recognise.
I will use screenshots of this conversation including swearing as proof to be disconnected from your **bleep** service asap.
Sent from my iPhone