by antonycousins
Visitor

My international data isn't working

I have a travel data pass, which is active, yet I've had to buy three separate 40mb blocks of data because my travel data pass isn't working.

 

I've tried re-texting TRAVEL to 150 but it sends me a txt saying I already have a travel pass.

 

Any idea how to make the travel pass actually work? I'm in the US FYI.

 

Also, is there any way to actually contact EE from abroad?

 

Many thanks if anyone can help... Though I've only got 20mb left of the latest bundle I've bought so might not see the reply for a while! :&)

1 REPLY 1
by
EE Community Support Team

Re: My international data isn't working

Hi @antonycousins,

 

Welcome to the EE Community.

 

I'm sorry to hear you are having problems using your travel data pass.

 

Please login to My EE where you can chat with customer services online. Our technical team will be happy to help.

 

Thanks

 

James

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