06-05-2017 10:37 AM
Hello @Woody1971 to enable roaming abroad you will need to call customer service on +447953 966 250 from another phone who have access to accounts and can look in to this for you. If you are a personal pay monthly customer on an EE plan you can also access Live Chat using one of the ways mentioned in this link. :):
06-05-2017 11:06 AM
Sorry but i do not have access to another phone to call the service team. Only have basic internet capability where i am.
06-05-2017 11:51 AM
07-05-2017 01:19 AM
There is also a freephone number for EE that you can call free using Skype or another VoIP app, it's +44 800 956 6000 .
Other than Skype, Tesco International Calling app is another good option - when you install it on your phone it gives you £1 free credit. 0800 numbers are free from this app as well.