by anthonykerbey
Explorer

My iPhone SE is barred for outgoing calls whilst abroad...please help!!

Currently in Norway and cannot phone out...even to EE so no help whatsoever, please can i speak to an advisor?

3 REPLIES 3
by
EE Employee

Re: My iPhone SE is barred for outgoing calls whilst abroad...please help!!

Hi and welcome to the Community @anthonykerbey

 

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

 

 

 

 

 

by anthonykerbey
Explorer

Re: My iPhone SE is barred for outgoing calls whilst abroad...please help!!

Lee,

 

I have tried both, there is only 1 network available, Telia N

 

Using 0044 does not work either

 

Thanks

 

Anthony

by
EE Employee

Re: My iPhone SE is barred for outgoing calls whilst abroad...please help!!

Hi @anthonykerbey

 

As the suggestions have not worked, I have generated you a unique chat link to our customer service team, who will be happy to look into this for you.

 

This can be found in your Private Messages.

 

The link will be active from now till 9pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

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