by Jaydenm18
New Member

My data roaming is on but I can’t call or text and I need make important calls

My data roaming isn’t working and it says it’s on and I’m in Greece and I need to make important calls to the uk ASAP 

2 REPLIES 2
by Grand Master
Grand Master

Re: My data roaming is on but I can’t call or text and I need make important cal

Hi @Jaydenm18 

 

There are many threads with the solution. You need to log into your online account then menu - manage your device and activate international calls and roaming.

 

Thanks




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by
EE Community Support Team

Re: My data roaming is on but I can’t call or text and I need make important cal

Good Morning @Jaydenm18.

 

Thanks for coming to the EE Community.

 

Have you been able to check if both roaming and international calls are active in your My EE Account?

 

If they're already active, can you try manually searching for another network?

 

I can guide you through this if you let me know which phone you're using 🙂

 

Jon

 

 

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