by Briantapp
Visitor

My. Outgoing international calls are blocked. How do I deactivate this

Calling from Italy, I get a message to say call blocking is active although I have received a message from.ee to say I can call. Unable to contact ee direct as calls are blocked. How can I cancel the call baring?
1 REPLY 1
by
EE Employee

Re: My. Outgoing international calls are blocked. How do I deactivate this

Hi @Brantapp and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.