by Iaurenegg500
Explorer

My Huawei phone does not work abroad I have no receptiin

I can't get reception while abroad

 

2 REPLIES 2
by Grand Master
Grand Master

Re: My Huawei phone does not work abroad I have no receptiin

Hi @Iaurenegg500 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls. 

 

Or 

 

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Team

Re: My Huawei phone does not work abroad I have no receptiin

Hi @Iaurenegg500 

 

Welcome to the community 🙂

 

I hope you are enjoying your time away!

 

I can see that @Northerner has give you some great suggestions. Have you had a chance to try these yet?

 

Is it a pay monthly account you have with EE?

 

Which country are you in at the moment?

 

 

Alex 🙂

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