22-04-2019 07:45 AM
I’m abroad and my EE number is not being recognised by any phone. Not being able to connect to any roaming signal. When I tried to manage it through the website it says that my number is not recognised by EE. What should I do?
22-04-2019 11:06 AM - edited 22-04-2019 11:09 AM
@Marcosigm if you are on an EE contract then did you ensure that Roaming and International Calling were both toggled to On and then Saved when On in your browser MyEE before you went abroad? Check that they are set on On. If not then toggle them to On and Save. Then turn your phone Off and On again.
24-04-2019 07:23 PM
I'm using my iPhone SE, and when I tried with a Samsung Galaxy and it request for a PIN number which is not the same PIN number of my SIM card.
No signal is shown on both phones.
25-04-2019 07:54 AM
Does it say what type of pin is required?
Is there anyone else with you who has a UK number that has got a signal?