05-10-2017 12:03 AM
Hi and hoping for some advice please:
I have a SIM only deal for my daughter who has moved to Uni in France for c7 months.
Do I need to look at cancelling the SIM or can it be used for this length of time outside the UK?
Thanks in advance
05-10-2017 12:32 AM
She would need to spend at least 60 days in UK in any 120 day period to benefit from EE's EU roaming facilities.
05-10-2017 09:08 AM
Welcome to the community. 🙂
As @XRaySpeX pointed out, your daughter would have to spend 60 days in any 120 day period.
Please see the statement below, taken from our terms and conditions:-
EE plans are intended for customers with a stable link to the UK who travel abroad periodically. They are not intended for customers roaming on a permanent or semi-permanent basis. We will consider you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within the UK. If your usage abroad in the EU/EEA exceeds this, you will be alerted by text, and after a 2-week period we may charge you for services you use or block your SIM card and roaming services. We’ll let you know before we do anything.