08-08-2017 04:14 PM
Mobile is not working abroad (Poland) no network even though I checked with EE on Saturday and got a text saying it's all set up. I checked the settings, restarted the phone a few times and still nothing. Can't even call customer services as I have no network. I renewed my contract with EE on Saturday, been a customer for a few years, so no idea why it's not working. Anyone knows how to fix it?
08-08-2017 08:26 PM
Yes I have tried selecting network manually- unsuccessfully. Tried restarting the phone again, it made no difference, I still have no network.
11-08-2017 06:22 PM
I have network but no data. Just realised that today when was trying to use internet when not connected to wifi. Any solutions please?
12-08-2017 06:34 AM
yes roaming data is on. The web page says '... the iPhone is not connected to the Internet'
12-08-2017 01:51 PM
none if these! It's connected to Orange network but no 2, 3 or 4G available.
12-08-2017 01:57 PM
13-08-2017 10:36 AM
I have been around a few places and no internet anywhere. Texts and calls are fine. I have been here 7 weeks ago and didn't have that problem- everything worked just fine.
13-08-2017 10:51 AM
Thanks for your reply 🙂
Have you seen our Roaming with EE - What to do if you're having problems abroad support article.
Some of the hints, tips and tricks may help to get things working for you.
If not, please log in to your MYEE and await a live chat with an advisor.
Let us know how you get on.