by Jcd04
Visitor

Mobile data won’t connect

Hi 

 

I’m currnetly in Poland earlier today I could use the Internet and now it’s saying I have to turn my mobile data on. I’ve turned it on and off and it still won’t connect me. (I have unlimited data) I’ve checked the balance 

2 REPLIES 2
Highlighted
by
EE Employee

Re: Mobile data won’t connect

Hi @Jcd04 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

by
EE Employee

Re: Mobile data won’t connect

Hi @Jcd04 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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