by fwinteler
Visitor

Long term roaming

Hello

I have an ee pay as you go sim. I will live in switzerland for a couple years, can I use my pack there using the included roaming?

thank you for your answer

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Long term roaming

HI,

@fwinteler

That is on ee terms and conditions page. 

Roaming for Pay Monthly Terms and Conditions

Stable links
Our plans are intended for customers with a stable link to the UK who travel abroad periodically. They
are not intended for customers roaming on a permanent or semi-permanent basis. We will consider
you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within
the UK. If your usage abroad in the EU/EEA/Switzerland exceeds this, you will be alerted by text, and
after a 2-week period we may charge you for services you use or block your SIM card and roaming
services. We’ll let you know before we do anything.

I hope it will help you get your answer. 

Many Thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: Long term roaming

EE requires you to be in the UK for 60 days in any 120 day period to be able to benefit from its roaming allowances. Beyond that they will start charging you.

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by Ace Contributor
Ace Contributor
Solution

Re: Long term roaming

HI,

@fwinteler

That is on ee terms and conditions page. 

Roaming for Pay Monthly Terms and Conditions

Stable links
Our plans are intended for customers with a stable link to the UK who travel abroad periodically. They
are not intended for customers roaming on a permanent or semi-permanent basis. We will consider
you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within
the UK. If your usage abroad in the EU/EEA/Switzerland exceeds this, you will be alerted by text, and
after a 2-week period we may charge you for services you use or block your SIM card and roaming
services. We’ll let you know before we do anything.

I hope it will help you get your answer. 

Many Thanks 

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