27-09-2017 07:35 PM
Hi there have landed in Cyprus but I am unable to make any calls even though I was sent the EE welcome message say I can make calls. Please help!
27-09-2017 07:36 PM
@Samanthacarrick Did you enable roaming on you account before you left the UK ?
27-09-2017 07:48 PM
Have you tyred resetting your network under settings?
27-09-2017 08:00 PM
Hi @Samanthacarrick and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data.
Did this work?