by Ddesouza1
Explorer

It won’t allow me to add on roam further.. says unable to purchase

Trying to add in roam further whilst in the USA but it won’t allow me keeps saying purchase not gone through 

7 REPLIES 7
by Grand Master
Grand Master

Re: It won’t allow me to add on roam further.. says unable to purchase

Hi @Ddesouza1 

 

What tariff are you on?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by Ddesouza1
Explorer

Re: It won’t allow me to add on roam further.. says unable to purchase

Sent from my iPhone
by
EE Community Support Team

Re: It won’t allow me to add on roam further.. says unable to purchase

Hi @Ddesouza1.

 

Could you try telling us what tariff you're on again? 🙂

 

Your reply didn't come through.

 

Jon

by Ddesouza1
Explorer

Re: It won’t allow me to add on roam further.. says unable to purchase

Sent from my iPhone
by
EE Community Support Team

Re: It won’t allow me to add on roam further.. says unable to purchase

Sorry @Ddesouza1, we still didn't get that.

 

Could you try typing in the reply box before tapping send.

 

Jon

by Ddesouza1
Explorer

Re: It won’t allow me to add on roam further.. says unable to purchase

£22.99 a month 18gb data

Sent from my iPhone
by
EE Community Support Team

Re: It won’t allow me to add on roam further.. says unable to purchase

Thanks for confirming this @Ddesouza1.

 

I have sent you a private message for further information. 

 

Speak soon, 

 

Katie 🙂

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