25-06-2018 06:19 PM
@SilviaYan I don’t believe there is one. Your device wil connect to different network providers within the EU depending on where you are in the EU.
25-06-2018 06:25 PM
Hi and welcome to the community @SilviaYan
You handset will try to connect to the best network possible whilst roaming.
You can manual network search if needed to pick up an alternative, plus you are not charged any different when moving from network to network.
To manual network search please see the below instructions:
Phone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.
Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want
25-06-2018 06:40 PM
There used to be a list of EE's 4G roaming partners but I can't find it now.
21-08-2018 04:12 PM
I keep getting different answers, you're the second EE rep to say I should be able to manually log on to any network (that appears when I do a manual search), however when I try, I just get the message that my SIM card is not suitable for a connection to that network (Mobistar in Spain and Vodafone.de in Germany).
But an EE tech spec just said that I can only log onto "Partner" networks.
The problem is that the "partner" networks have poor service where I am, so if there isn't a list of Partner networks, how am I meant to know which ones I can use?
Or are you correct and the tech spec is wrong, which would suggest I have an issue with my SIM card?
21-08-2018 04:37 PM
I'm using a Galaxy S9, on a Business contract.
It will connect automatically to Orange in Spain and Telekom.de in Germany, but they have very poor signals where I am, and data is very hit or miss.
21-08-2018 04:47 PM
22-08-2018 09:00 PM
The list can be found here: https://ee.co.uk/content/dam/ee-help/Help-PDFs/roaming_networks_27.02.18.pdf
The link is on the EE roaming home page under "Great 4G coverage, at home and away"
by Kerry83 a week ago