by zikland77 Investigator
Investigator

Is there any problem with network abroad?

Hi there i’m currently in portugal and i have no service since yesterday. I have an iphone 6s plus

5 REPLIES 5
by Grand Master
Grand Master

Re: Is there any problem with network abroad?

@zikland77  If there is an issue with the roaming network then that network needs to sort it this has nothing todo with EE.  

by
EE Community Support Team

Re: Is there any problem with network abroad?

Hi @zikland77,

 

Welcome to the EE Community.

 

Was your phone working previously or has it not worked since you arrived in Portugal?

 

Thanks

 

James

by zikland77 Investigator
Investigator

Re: Is there any problem with network abroad?

Thank you Chris_B

by zikland77 Investigator
Investigator

Re: Is there any problem with network abroad?

Hi James. It was working fine when i arrived in portugal

by
EE Community Support Team

Re: Is there any problem with network abroad?

Hi @zikland77,

 

Have you tried selecting a different network manually?

 

Thanks

 

James

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