by Joeamel
New Member

Is there a way to unbar calls when roaming in France?

I'm on holiday in France and was under the impression that due to the recent EU law change my contract would be the same here as in the UK? My data is working fine but all my calls are barred and I can't ring EE to change my settings! Thanks:)

1 REPLY 1
by
EE Community Support Team

Re: Is there a way to unbar calls when roaming in France?

Hello @Joeamel

 

Thanks for coming here.

 

You would still need to have the account set to make and receive calls when outside the UK.

 

Our customer services team will be able to help remove the international bars.

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer.

 

Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Hope you have an amazing time 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.