by Robert89 Investigator
Investigator

Iphone 7 won't make calls to the UK from Ireland

Hi, 

 

I have moved to EE from O2. I have all my details changed over and I have the Roam at home package. My issue is that I cannot make calls from Ireland to the UK. I work in Ireland and live in Northern Ireland. 

 

Even with 0044 or +44 in front of the numbers I need to call it won't work. Can someone help me please? 

 

Thanks, 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Iphone 7 won't make calls to the UK from Ireland

@Robert89   That doesn't enabled roaming on your account and can in fact stop your device from working on a roaming network. That's an option that Apple put on the device that not   applicable to EE 

 

Text ROAMING to 150 to enabled it.  

5 REPLIES 5
by Grand Master
Grand Master

Re: Iphone 7 won't make calls to the UK from Ireland

@Robert89   Have you enabled roaming on your account?   

by Robert89 Investigator
Investigator

Re: Iphone 7 won't make calls to the UK from Ireland

@Chris_B I have roaming turned on, on the phone. I'm not sure if I need to do anything else? 

by Grand Master
Grand Master
Solution

Re: Iphone 7 won't make calls to the UK from Ireland

@Robert89   That doesn't enabled roaming on your account and can in fact stop your device from working on a roaming network. That's an option that Apple put on the device that not   applicable to EE 

 

Text ROAMING to 150 to enabled it.  

by
EE Community Support Team

Re: Iphone 7 won't make calls to the UK from Ireland

Good afternoon @Robert89

 

Did you manage to get things sorted out with the advice @Chris_B has offered you.

 

Thanks

 

Richard

 

🙂

by Robert89 Investigator
Investigator

Re: Iphone 7 won't make calls to the UK from Ireland

@Chris_B thank you very much. Phone is now working. 

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