22-08-2018 08:55 PM
@JPEK Did you enable roaming on your account before you left the UK ? Roaming is not enabled by default and you have to have this enabled.
22-08-2018 09:41 PM
Have you tried logging into your online account and seeing if you can activate international calling and roaming? If you cannot then you will need to call EE from another device or speak to them via live chat.
23-08-2018 06:15 AM
23-08-2018 06:19 AM
27-08-2018 11:39 AM
This may be stating the obvious but just either get your current ee mobile unlocked, or buy a dual sim phone, and when you get to destination, buy a local simcard on pay as you go. I did this when I went to russia and on my last visit I got 7gb data, several hundred sms and minutes for less than £4 on the mtc network. Why mess about with roaming outside the eu? Its just too expensive.
27-08-2018 11:46 AM
27-08-2018 01:45 PM
27-08-2018 02:43 PM
@JPEK: Are you on contract or PAYG?