07-08-2019 07:06 PM
@Anna26 You don’t need to unlock the device you need to enable call abroad and premium rate numbers. You can do this from within your online EE account under manage this device. If your calling a none UK number you can not not use the purchase minutes unless there are for international calls.
07-08-2019 07:24 PM
Where di you want to call from?
08-08-2019 07:45 AM
Good Morning @Anna26.
Welcome to the community.
I can see you have been provided the correct information.
Have you been able to make an international call?