by Hanmaclean Investigator
Investigator

International Calls barred help!

Hi, Im currently in France on holiday and cannot make calls home. I have tried everything but still being told out going calls are barred yet i can receive calls in. I have no access to an EE store and cannot ring a UK EE line as it will cost me a fortune!!! 

I have tried changing the call barring password but as EE know the default im stuck! I have been on myee and i am all set up for usage abroad so do not know whats happened. Please help i really need to use my phone!!

 

 

4 REPLIES 4
by Hanmaclean Investigator
Investigator

Call barring

Hi, Im currently in France on holiday and cannot make calls home. I have tried everything but still being told out going calls are barred yet i can receive calls in. I have no access to an EE store and cannot ring a UK EE line as it will cost me a fortune!!! 

I have tried changing the call barring password but as EE know the default im stuck! I have been on myee and i am all set up for usage abroad so do not know whats happened. Please help i really need to use my phone!!

by Grand Master
Grand Master

Re: International Calls barred help!

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by Hanmaclean Investigator
Investigator

Re: International Calls barred help!

It was supposedly activated before i left. I went in to an EE shop and was all done for me. I have no other access to another phone to ring EE. 

 

Very dissapointed.

by
EE Employee

Re: International Calls barred help!

Good Morning @Hanmaclean

 

It sounds like your international bar may still be active.

 

I'll send you a Private Message with a link to our Chat Team.

 

They can help get it sorted.

 

Enjoy your time in France!

 

Thanks - Karen. Smiley Happy

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