hi I'm currently in spain I can't make calls just says restricted
I have 4g tho
I think I must have international call barring on...
Can't find a web chat. And unable to call customer services
I have 3 phones here (wife n kid) all restricted
Hi @F4rrell and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.
Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want
Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data.
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