by Gregnorman82
New Member

In switzerland and my phone is blocked

I can’t make calls having arrived in Switzerland

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: In switzerland and my phone is blocked

Hello @Gregnorman82,

 

Welcome to the community,

 

Did you not check whether roaming was enabled before going to Switzerland? You may be able to check this by going into your account via the browser, once logged in click on the Menu at the side and then manage devices and scroll down, you will see wehter roaming has been enabled.

 

Check here for more information what to do:

 

https://community.ee.co.uk/t5/Roaming/EE-Roaming-What-to-do-if-you-re-having-problems-abroad/m-p/668...

 

 

by
EE Community Support Team

Re: In switzerland and my phone is blocked

Morning @Gregnorman82

 

Thanks for coming to the community.

 

Have you got this working with the advice from @Schockwave?

 

Hope you're having a lovely time 🙂

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