by randybrandy
Visitor

In Hungary and my EE roaming isn't working after I just topped up?

I'm in Hungary and I've topped up 15 pounds for the talk and text and the 10GB, when I bought this SIM card they said it was free roaming in the EU everywhere? It's now telling me I need to spend more money for an add on pack? You're 150 number can't direct me to a real person which is even more frustrasting. 

 

Please call ‭‭[+XX XXXX XXXXXX‬‬ mod edit: please don't post personal details in a public forum] to sort this out. 

 

Thanks 

1 REPLY 1
by
EE Community Support Team

Re: In Hungary and my EE roaming isn't working after I just topped up?

Hi @randybrandy

 

Thanks for coming to community 🙂

 

Please see our Roaming with EE - What to do if you're having problems abroad support article.

 

If none of the hints, tips and tricks in this post work, then you would need to contact customer services from an alternative mobile or landline.

 

Thank you

 

Richard

 

🙂

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