by Sjones1971
Explorer

In France, roaming on, why can't I make calls or text?

Can't make calls , why not where is the live help from EE to help. Very frustrating process, 

1 REPLY 1
by
EE Community Support Team

Re: In France, roaming on, why can't I make calls or text?

Hi @Sjones1971

 

Welcome to the EE Community. 🙂

 

Does your phone connect to a French network or does is show 'No Service'?

 

Please try the below:-

 

  • Re-booting your device
  • Do a manual network search in ‘settings’
  • Try turning 4G off in ‘settings’

For help on the network search, you can find steps on how to do it on our What to do if you're having problems abroad supporting article.

 

Please let me know how you get on.

 

Chris 🙂

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