19-08-2017 06:58 AM
In France. Can't text/phone out, despite receiving text to say I can. Need it sorting now as credit card company need a text to verify a withdrawal. If they don't receive a text they will block my card, and I will be even more pissed off with you guys after you charged me £100 extra for upgrading g my phone.
19-08-2017 01:34 PM
I can receive texts, and use my data but I can't send texts or make calls. International calls are barred in my settings, but it won't allow me to turn it off, as it can't find a network because the calls roaming isn't working. Catch 22.
19-08-2017 01:38 PM
19-08-2017 01:54 PM - last edited on 19-08-2017 01:58 PM by Leanne_T
No chat option is coming up, either in the app or on the Web page. Can you get someone to call me on my number. **********. If this isn't sorted I will cancel my direct debit as I am mightily pissed off with EE at the moment.
[mod edit: please do not post personal details on the forum]
19-08-2017 01:59 PM