by mcn Investigator
Investigator

In Canada & can only receive calls & texts. EE Pls contact me

Currently in Canada and only able to receive calls and texts. I contacted EE prior to leaving regarding international call barring, but still appears barred. I was also told I would be moved to a max plan so I could use my phone as normal. This also hasn't happened. Please can you contact me.

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: In Canada & can only receive calls & texts. EE Pls contact me

Hello @mcn it is not possible for an EE agent to contact you through here. You can contact EE from abroad on +447953 966 250 or you can access Live Chat here:

 

http://ee.co.uk/help/get-in-touch

by Grand Master
Grand Master

Re: In Canada & can only receive calls & texts. EE Pls contact me

No one will contact you from here. This is a user discussion forum. It is you that will need to phone EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Ace Contributor
Ace Contributor

Re: In Canada & can only receive calls & texts. EE Pls contact me

For roaming and international call barring queries Live Chat can help you online instead of paying for a call.

by
EE Employee

Re: In Canada & can only receive calls & texts. EE Pls contact me

Hi @mcn and welcome to the community.

 

Have you been able to contact customer services as of yet?

 

Did the advice above work for you?

 

Many thanks,

 

Lee

by mcn Investigator
Investigator

Re: In Canada & can only receive calls & texts. EE Pls contact me

Yes, I was able to contact by live chat. Many thanks for the advice, my issues were all solved.

 

Thanks again,

Matt

by
EE Employee

Re: In Canada & can only receive calls & texts. EE Pls contact me

I'm glad you're now sorted @mcn

 

Many thanks,

 

Lee

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