by Zeliha121
New Member

Im in france and cannot make any calls. Please can some one help?

 
3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Im in france and cannot make any calls. Please can some one help?

by Grand Master
Grand Master

Re: Im in france and cannot make any calls. Please can some one help?

@Zeliha121 : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't & can't do the above.

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by
EE Community Support Team

Re: Im in france and cannot make any calls. Please can some one help?

Hi @Zeliha121,

 

Welcome to the EE Community. 🙂

 

Did @Schockwave and @XRaySpeX's great advice help you get connected?

 

James

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