by Kai29
Visitor

Im currently in prague and cannot ring to uk even though i have the roaming pack

Cannot change settings when i log in as it says im not primary account holder when i am. Currently in Prague and trying to access voicemail but calls not going through even though i can receive and data working. Please help. 

1 REPLY 1
by
EE Employee

Re: Im currently in prague and cannot ring to uk even though i have the roaming

Good Morning @Kai29

 

Welcome to the Community! Smiley Happy

 

Is it just accessing voicemail you're having issues with?

 

You need to set up a PIN to access your voicemails whilst abroad, did you set one up?

 

One last quick question....are you a personal or business customer?

 

Thanks - Karen. Smiley Happy​​​​​​​

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