by shjones Investigator
Investigator

Im abroad in norway and can make any outgoing calls i can't even phone ee

Im abroad in norway and can make any outgoing calls i can't even phone ee, internet is ok, but all calls are barred, i've had all the roaming texts to confirm its switched on. how can i get in touch with ee as we need to call family

5 REPLIES 5
by shjones Investigator
Investigator

Re: Im abroad in norway and can make any outgoing calls i can't even phone ee

oh and i'm also a business customer so i cant get live chat 😞

by Grand Master
Grand Master

Re: Im abroad in norway and can make any outgoing calls i can't even phone ee

Hi, 

 

If you have failed to set up roaming then you will need to call CS from another phone or land line. EE contact page gives these numbers :

 

  • Small Business +44 (0) 7953 966 250
  • Large Business +44 (0) 7973 100 158

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Im abroad in norway and can make any outgoing calls i can't even phone ee

Good morning @shjones

 

Thanks for coming here 🙂

 

Did you manage to give us a call and get things sorted out?

 

Richard

 

🙂

by shjones Investigator
Investigator

Re: Im abroad in norway and can make any outgoing calls i can't even phone ee

No I can’t make any outgoing calls. Including EE customer service team.

Sent from my iPhone
by
EE Community Support Team

Re: Im abroad in norway and can make any outgoing calls i can't even phone ee

Hi @shjones

 

If possible, you will need to use an alternative landline or alternative mobile number to speak with our contact center.

 

I hope you manage to sort this out as soon as possible.

 

Thank you

 

Richard

 

🙂

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