by valmonred
Explorer

I would like to activate roaming from abroad

Hello. 

I would like to activate m'y roaming from abroad. I tried through MyEE but it did not work. 

4 REPLIES 4
by Profile closed
Not applicable

Re: I would like to activate roaming from abroad

Hello @valmonred if you are unable to enable roaming yourself through MY EE>Manage device then please call customer service on +447953 966 250 from another phone (lines open at 8am UK time) who have access to accounts to enable it for you. If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

by
EE Community Support Team

Re: I would like to activate roaming from abroad


Good Morning @valmonred

 

Thanks for coming here.

 

Have you got this sorted now?

 

If not are you with us on an EE personal contract?

 

Thanks, Leanne 🙂

by valmonred
Explorer

Re: I would like to activate roaming from abroad

Still not sorted out. 

Yes i m on an EE contract (4GEE). 

 

by
EE Community Support Team

Re: I would like to activate roaming from abroad

Thanks @valmonred.

 

I have sent you a private message on here with a link to our online chat team.

 

They can help you get this looked into.

 

Have a great time 🙂

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